DHL ExpressSMS
DHL ExpresSMS allows mobile phone users to track the progress of single shipments. Simply text us the air waybill number and we'll respond with the status within seconds. You can forward this to colleagues and customers to keep them in the know too.
How do I use DHL ExpresSMS?
- Select the 'Messages' (SMS) menu on your mobile phone, then enter your air waybill number as a new message.
- Send the message to +44 7720 33 44 55* (DD HH LL on the telephone keypad), then put this number in your telephone's memory for future use.
- In a few moments, you will receive a return SMS message with the details of your shipment.
* rate for international SMS charged by your provider
Main benefis
- real-time tracking information available 24 hours a day/7 days a week/365 days a year
- quicker than calling a Contact Center Agent
- status information can be easily forwarded to colleagues and customers.
Should you have any questions, please contact our Contact Centre at (042) 6 345 345 or 0801 345 345. You can also use our
contact form.
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