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The GroupInvestor Relations
For the 13th year in a row, Professor John Langley Jr., Ph.D., of the Georgia Institute of Technology, together with industry experts from Capgemini, DHL, and Oracle, have conducted a comprehensive study about using 3PL services in North America, Europe, Asia-Pacific and Latin America.

     
3PL Study: Executive Summary
Interested in the 3PL study results summary? Click to read more (1803kb, pdf format).

About the study

The 2008 study emphasizes the importance of integration with logistics providers to achieve a secure, sustainable supply chain and it highlights three key areas where companies must increase investment if they are to maintain competitive advantage: Green Supply Chain initiatives, Security in the Supply Chain and Logistics Integration. The study findings highlight the fact that green logistics and technology innovation are leading drivers to improving supply chain customer service, now and in the future.

Key findings:

  • Green supply chain initiatives are essential for future business success according to 98% of logistics executives, yet the majority are unwilling to invest any additional funds in the greening of the supply chain.
  • The theft of material goods continues to be the top security concern. But the changing business environment means that companies must focus more attention on other causes of supply chain disruption from the theft of intellectual capital and natural disasters, to the closure of ports and product tampering.
  • Underpinning sustainability and security are strong relationships across the different parties in the supply chain achieved through integrated systems and services. Through deliberate efforts to form solid relationships with logistics providers using detailed contracts and metrics, companies can achieve significant cost savings, shorter order cycles, better customer service and improved business efficiency.

Sources

More than 1,600 senior supply chain executives from around the world participated in the web-based survey that, together with in-depth 'focus interviews', forms the basis for the study. The Capgemini Accelerated Solutions Environment (R) (ASE) was also leveraged as a brainstorming setting where executives could collaborate on shared issues results from which were a new feature in this year?s study.
For more information or to download the full study, please visit www.3plstudy.com.

Alternatively, you can contact DHL Global Customer Solutions. Please email gcscommunications@dhl.com and indicate if you would like:
  • to request more information about the study
  • to be invited to participate in future surveys and workshops

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